We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unused, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, please click here.
If you have a question regarding a return, please email email@example.com and our customer support team will be happy to assist.
Please note: We are unable to cover return postage costs except in the case of damaged/wrong products being received.
Damages and issues
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make things right.
The fastest way to ensure that you get what you want is to return the item you have and once the return is accepted, make a separate purchase for the new item.
We will notify you once we’ve received and inspected your return and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please allow 5-10 working days for refunds to show on your account.