I received a notification from DPD with a delivery date but my order didn't arrive?

🚚If your order is being dispatched via DPD, you'll likely receive an automated email and/or text notification from DPD stating your estimated delivery date.*

*Please note that we have no control over these notifications and as the information provided by DPD does not consider our order processing timeframes, the estimated delivery date on their message is likely to be incorrect. As such, we would ask that you ignore this and we instead urge you to contact our customer support team for a more accurate estimated delivery date.

DPD deliveries usually arrive the next working day from dispatch within mainland UK, excluding Weekends and Public Holidays. We're afraid that there may occasionally be delays within delivery network which we have no control over and we ask for your patience if you experience delays which are outside of our control. 

If you have not received your order within this time frame, please get in touch with our customer support team and they'd be happy to assist further.