If we are able to cancel your order, Clearpay will also cancel any future scheduled payments as well as refund any amounts due. This will be reflected in the Clearpay app immediately.
If we approve a return for your order, you will then need to return your order to us. Once we've received the return, an updated payment statement with an adjusted payment schedule will be sent to you by Clearpay if you've made a partial return. With a full return of your order, we shall refund any payments collected and cancel any future scheduled payments. You are always able to monitor the status of your order and view your payment schedule in the Clearpay app.