We're sorry if you did not receive an email with your 10% new customer discount - this can be used when placing your first order with us. Please check your junk/spam inbox in case this was filtered in error.
If you're still unable to locate the email with the discount code, please email support@craftovator.co.uk or reach out to our friendly customer support team on live chat (available Monday-Friday 9am to 5pm) and we'd be more than happy to help 😍