Our warehouse will aim to process and dispatch your order within 3 - 5 working days for local orders and 3 - 7 working days for international orders due to overwhelming demand. Please note that this turnaround may be extended at short notice and so we recommend that you keep an eye on our social media channels for all updates 🗣
Once your order is shipped from our warehouse, you will also receive an email from us confirming that your order has been shipped and this will include your shipping reference. If you haven't received an email update after 5 working days, please get in touch with our customer support to get an order update. Live Chat is available Monday - Friday, 9am to 5pm or email support@craftovator.co.uk.
📠If your order has been shipped via Royal Mail, you can track your delivery here* - https://www.royalmail.com/track-your-item#/
*Please be advised that the reference number provided by Royal Mail is not end-to-end tracking unfortunately, this will only update once delivery has been attempted or the order has been successfully delivered.
🚚 If your order has been shipped via Parcelforce*, you can track your delivery here - https://www.parcelforce.com/track-trace
*You may receive an automated email and text notification from your chosen courier stating their estimated delivery date - we have no control over these notifications and would urge you to contact us for a more accurate estimated delivery date, taking into account our current order processing time frames.