Frequently Asked Questions
- Which payment methods do you accept?
- Can I pay by cheque, phone or postal order?
- Do you store my debit/credit card information?
- Why can't I see any Buy Now, Pay Later options at the checkout?
- VAT (Value Added Tax) explanation
- My order still states "Awaiting Payment" - what does this mean?
Klarna
- Who are Klarna?
- What are my payment options with Klarna?
- I want to use Klarna to pay for my order, what information do I need to provide?
- Is my payment information safe with Klarna?
- If I pay for my order with Klarna, will a credit search take place against me?
- I placed my order with Klarna, have you received my payment(s)?
Klarna - Pay later in 3
Klarna - Pay later in 30 days
Clearpay
- Who are Clearpay?
- What are my payment options with Clearpay?
- I want to use Clearpay to pay for my order, what information do I need to provide?
- Is my payment information safe with Clearpay?
- If I pay for my order with Clearpay, will a credit search take place against me?
- I placed my order with Clearpay, have you received my payment(s)?
Laybuy
- Who are Laybuy?
- What are my payment options with Laybuy?
- I want to use Laybuy to pay for my order, what information do I need to provide?
- Is my payment information safe with Laybuy?
- If I pay for my order with Laybuy, will a credit search take place against me?
- I placed my order with Laybuy, have you received my payment(s)?